Brand Certified
Designer Exchange
4.2(241 reviews)
Certified by Designer Exchange • May 24, 2026
Business Details
Ground Floor 191 Brompton Road, London, United Kingdom
SW3 1NE, United Kingdom
Certified by Designer Exchange • May 24, 2026
+44 2033 196647
Certified by Designer Exchange • May 24, 2026
https://uk.designerexchange.com
Certified by Designer Exchange • May 24, 2026
About
Certified by Designer Exchange • May 24, 2026
Fashion Accessories ShopLeather Goods ShopSunglasses ShopJewellery StoreWatch ShopCeX
Established in 2013, Designer Exchange became the first pre-owned luxury fashion store to always offer instant payment and exchange for second-hand designer items. Designer Exchange has a built platform that focuses on promoting sustainability within luxury fashion without compromising the customer experience. Both in-store and online, there are over 3,500 unique and authentic designer items from 100 different brands ranging from timeless classics like Hermés, Chanel and Louis Vuitton to everyday fashion house favourites like Prada, Fendi and Gucci. With some items up to 85% off the RRP - why pay more? With more than 20 years industry experience, feel reassured that you're in safe hands when shopping pre-loved or you are looking to sell your pieces, our friendly and driven team are here to help. Join our ever-growing community who buy, sell and exchange designer items. Discover shopping pre-loved, authentic designer pieces either online or across 6 locations across the UK, and one location in Madrid, Spain.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Designer Exchange • May 24, 2026
Designer Exchange
Ground Floor 191 Brompton Road, London, United Kingdom
SW3 1NE, United Kingdom
Hours
Certified by Designer Exchange • May 24, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.2
241 reviews
5 stars
188
4 stars2
3 stars
4
2 stars3
1 star
44
- LLLaurel LynchMay 19, 20265.0Had a wonderful shopping experience with Rim. She was patient, kind and knowledgeable about the inventory, products and the Hermes scarf we found! Bravo Rim. I would hire you in the US in a minute. Thank you.
- LYLana YatsyukMay 17, 20261.0Avoid this place. Zero customer service. They sold me faulty earrings as sold as seed and said bucks missing. When I tried to wear them, one earring came off constantly despite I added buck myself. I went to Chanel store they said it is likely not authentic as stamp is missing on one. One month I talked to the store and asked if not refund but exchange and only they can say - policy, your problem. Absolutely shocking experience. I will stop buying myself and tell all my friend todo the same. Stay away.
- TCToni CokerMay 14, 20265.0Annie has been a very helpful, superb sales assistant. Making sure that customers are well-assured with their purchases. Made me feel very comfortable to ask questions before making purchases. I also got to speak to the store manager, Abdul, and was also very customer friendly.
- RWRachel WardMay 13, 20265.0Jonquil has been an absolute star with my queries today - I asked about bag condition, accompaniments, pricing, and regulatory questions too - all replied to in a timely fashion and, it felt like, with a virtual smile! It is always a pleasure buying from Designer Exchange, made even more so by their knowledgeable and attentive team. Thank you Jonquil!!
- SYStephanie YoonMay 5, 20265.0I had such a great experience at this secondhand designer shop. Rim was incredibly kind, attentive, and genuinely helpful from start to finish—answering all of our questions and making sure we found exactly what we were looking for without any pressure. I ended up leaving with a beautiful pair of sneakers from Burberry and a stunning classic magenta bag from Prada—both in amazing condition and at great value. The combination of unique pieces and exceptional service really stood out. I’ll definitely be coming back!
Frequently Asked Questions About Designer Exchange
What kind of products does Designer Exchange offer?
Designer Exchange offers over 3,500 unique and authentic pre-owned designer items from 100 different brands including Hermés, Chanel, Louis Vuitton, Prada, Fendi, and Gucci.
Where is Designer Exchange located?
Designer Exchange is located on the Ground Floor at 191 Brompton Road, Knightsbridge, London, SW3 1NE, United Kingdom.
What are the opening hours for Designer Exchange?
Designer Exchange is open Monday to Saturday from 10:00 to 20:00, and Sunday from 12:00 to 19:00.
What payment methods does Designer Exchange accept?
Designer Exchange accepts various payment options including Alipay, American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Diners Club, Discover, Klarna, Maestro, Mastercard, UnionPay, Visa, VPay, and WeChat Pay.
How can I contact Designer Exchange?
You can contact Designer Exchange by phone at +44 203 319 6647 or email designerexchange.bromptonroad@webuy.com. They also have a WhatsApp contact at https://wa.me/447912193312.
Does Designer Exchange provide instant payment for selling designer items?
Yes, since 2013, Designer Exchange has offered instant payment and exchange for second-hand designer items both in-store and online.
Are there any notable nearby places that customers can visit when coming to Designer Exchange?
Customers visiting Designer Exchange can also explore nearby places like the Italian restaurant Area Cafe, the Pan Asian restaurant ONYX, or browse other fashion and accessories stores such as Emporio Armani Brompton Road and Coccinelle.
What nearby services are available if I need beauty or spa treatments close to Designer Exchange?
Nearby beauty and spa services include Olivia Yu Unique Brow, Contoura Medical, Hana Aesthetic Clinic, Jemma Upton Permanent Make-up And Aesthetics, Prince SALON, Nails by Georgia Ivanova, and Rotana Salon.
Are there pharmacies near Designer Exchange in case of medical needs?
Yes, nearby pharmacies include Al Noor Pharmacy and Hayatt Pharmacy, both conveniently located near Designer Exchange.
Can customers find entertainment options close to Designer Exchange?
Yes, entertainment options nearby include AMC Knightsbsridge cinema and The Card And Payments Awards Ltd., which is involved in arts and entertainment ticket sales.
Brand Certified Facts from Designer Exchange
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Certified May 24, 2026Yext Knowledge Graph
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